Customer Service Officer (Western part of Singapore)

10 August 2018
Job Details
Our client is looking for a Customer Service Officer to work shift hours in the Front Office:
 

Working Hours
Shift Working Hours
A 0700 to 1600
B 1345 to 2245
C 2230 to 0730

Job Responsibilities
• Handle basic duties like welcoming guests, addressing guests' enquiries, providing information and arranging taxi etc.
• Ensure efficiency in guest check-in/out.
• Handle international guests' requests.
• Follow through related pre and post processing works of all check-in/out which include reservations, preparing key cards, breakfast arrangements and billings etc.
• Assist in other duties e.g. inventory of souvenir, update database etc.

Job Requirements
•         ITE/NITEC/G.C.E 'O'/'A'/Diploma with at least 2 years of relevant experiences.
•         Basic knowledge of IT
•         Detailed focus and accuracy in figures
•         Able to multi-task
•         Customer service orientated
•         Results orientated
•         Able to work independently and as a team player
•         5 day work week including weekends, permanent night shift
 
Only Singaporeans to apply for this role. Thanks 
Company Description

EA Licence No: 99C3289
 
Skillsforce Management Consultancy Pte Ltd was established in 1998 as a traditional placement agency. Since then, it has developed into a professional HR consultancy firm offering comprehensive recruitment and human capital solution services. The strength of Skillsforce lies in the passion, commitment and competency of its staff to deliver reliable quality services to their clients and candidates.